Returns & Exchanges

At My Chi and Me, we want you and your canine companion to be completely satisfied with your fashion finds. If your purchase isn't the perfect fit, we offer a 30-day return window for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the products are free of pet hair.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.